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Privacy Policy

Nov. 11, 2025

1. Introduction

At Shweta Labs Private Limited, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, share, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (India).

2. Information We Collect

Personal Data: We may collect personal information such as your name, email address, phone number, and payment details when you register for our services, make purchases, or contact us for support.

Usage Data: We collect technical and usage-related data, such as IP addresses, browser type, access times, and referring URLs. This information helps us improve our website’s performance, enhance security, and deliver a better user experience.

3. How We Use Your Information

  • Service Delivery: To provide, operate, and enhance our services.

  • Communication: To send service-related updates or, where permitted, newsletters and promotional materials (you may opt out at any time).

  • Security & Compliance: To comply with legal obligations, investigate misuse, and protect our rights and the rights of our users.

4. Sharing Your Information

We do not sell or trade personal information.
We may share your data only with:

  • Trusted third-party service providers (e.g., payment processors, analytics providers, or cloud platforms) who are bound by strict confidentiality and data protection agreements.

  • Law enforcement or regulatory authorities where required by law or to prevent, detect, or investigate security incidents.

5. Data Security

We employ multiple layers of protection to ensure the confidentiality, integrity, and availability of data:

  • Encryption: All sensitive data is protected using industry-standard encryption (e.g., SSL/TLS).

  • Access Controls: Only authorised personnel with legitimate business needs can access data.

  • Regular Audits: Periodic audits and vulnerability assessments help maintain security compliance.

  • Incident Response: A defined response plan ensures timely detection and remediation of any data breach or security event.

6. User Responsibilities

  • Use Strong Credentials: Always create strong, unique passwords and update them regularly.

  • Report Security Issues: Notify us immediately at contact@shwetalabs.com if you suspect unauthorized activity or security incidents related to your account.

7. Your Rights

You have the following rights regarding your personal data (subject to applicable laws):

  • Access and Correction: Request access to or correction of your personal data.

  • Data Deletion: Request the deletion of your personal data, where legally permissible.

  • Restriction of Processing: Request that we limit how your data is processed.

  • Data Portability: Receive a copy of your data in a structured, commonly used format.
    To exercise these rights, please contact us using the details below.

8. Changes to This Policy

We may revise this Privacy & Security Policy periodically. Updates will be reflected on this page, and continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

9. Contact Information

For privacy-related questions, requests, or complaints, please contact us at:
Email: contact@shwetalabs.com
Postal Address: Shweta Labs Private Limited, SINE, IIT Bombay, Powai, Mumbai, MH, India – 400 076